e-Learning module of the month

Conflicts of Interest

Ensuring that you manage conflicts of interest appropriately and fairly is one of the eleven FSA 'Principles for Businesses', and is an important topic for all firms. When a firm has, or may have, a conflict of interest between itself and its customer, or between one customer and another customer it is important to pay due regard to the interests of each customer and manage the conflict fairly.

Recently updated and reviewed, this module not only looks at the background to the regulations, but also:

Specific areas of regulatory focus
Ways to deal with conflicts and controls that may be needed
Case Studies to illustrate potential problems and solutions

e-Learning courses

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